Senior User Experience Designer role at Red Hat in Raleigh

Red Hat in Raleigh is hiring a Senior User Experience Designer

This job might already be filled.

Red Hat is on a mission to be the catalyst in communities of customers, contributors, and partners creating better technology the open source way. To help fulfill that mission, the User Experience Design (UXD) team is looking for a Senior User Experience Designer to tackle complex problems and transform them into experiences within our product portfolio.
**About us **
The UXD team helps make Red Hat products easy—and enjoyable—for all people to use. Our global team of researchers, designers, content designers, and developers work together to bridge the technical world to the human world with intuitive and approachable product experiences. While each of us has unique skills and talents, we all agree that the best ideas come from diverse minds and fresh perspectives. Whether we’re collaboratively supporting Red Hat’s product portfolio, exchanging ideas in upstream communities, or crunching code for PatternFly (Red Hat’s open source design system), our focus on teamwork, empathy, and transparency play a key role in building products our users love.

What you will do

We're looking for someone with strong problem-solving abilities who can turn intricate technology into simple, intuitive experiences for the humans who use it every day. As a Senior User Experience Designer, you will:

  • Consider an end-to-end user experience that spans product onboarding, usage, and support.
  • Work with a team of researchers, designers, and front-end developers to build user experiences in your product area.
  • Partner with stakeholders across Red Hat to gather business requirements and present recommendations.
  • Perform or participate in planning user research to inform or validate design decisions.
  • Understand and communicate the information architecture, workflows, and processes surrounding the user experience.
  • Create mockups, wireframes, and other design deliverables
  • Build relationships with developers to support successful development.
  • Identify usability issues and make solid recommendations for improvement.
  • Actively participate in PatternFly, our community-built design system, as both a user and contributor.
  • Make time for fellow designers to provide feedback and mentorship.

What you will bring

You might be a good fit for this role if:

  • You’re ambitious enough to advocate for a high-quality user experience through every step of the process and across boundaries.
  • You like to collaborate across teams and feel comfortable explaining your ideas and process to other people.
  • You know when and how to use data to inform design decisions.
  • You can adapt to changing situations, needs, or requirements.
  • You have a portfolio of work that demonstrates your process and skills.
    Preferred qualifications
  • Bachelor's degree or higher in interaction design, visual design, human computer interaction, human factors, computer science, or a closely related area
  • 5+ years of experience with designing user experience for applications
  • Proven track record of leading design creation and delivering high-quality results on schedule
  • Ability to adjust leadership style influence, encourage, and challenge others in a variety of situations
  • Adaptable to changing conditions and unexpected obstacles, modifying work methods in response to new information to accomplish organizational goals
  • Experience with agile development
  • Experience with open source projects is a plus
    About Red Hat
    Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.


  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 
    Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.