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Senior Data Analyst role at Candle Science in Durham

Candle Science in Durham is hiring a Senior Data Analyst

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As a Senior Data Analyst at CandleScience, you will help inform and accelerate some of our business' most important decisions. This role will be focused on deep analysis of some of the core questions that many eCommerce businesses are faced with, and will have access to data sets from every corner of the business. Common tools and languages we use for data visualization, modeling, and analysis include:

  • Looker

  • Hex

  • SQL, Python, and R

  • Google Sheets

  • Microsoft Excel While you don’t need to have experience with all of these tools to be qualified, SQL proficiency is strongly recommended, and python or R experience would help you stand-out. Apart from your technical skills, we value communication skills with both technical and non-technical colleagues and peers. The Analytics function impacts nearly every area of the business. And while we’re not expected to be experts in every business function (leave the accounting to the accountants!), it is critical for us to be able to help each department ask and answer questions that drive the business forward and improve customer experiences. Our ideal candidate is an upbeat individual with a determined attitude and evergreen curiosity. You must thrive in a small, fast-paced, and team-oriented environment. You will be expected to learn and stay up-to-date with current analytics trends, tools, and techniques. Our industry is constantly evolving, and we need someone that is always interested in learning or trying something new. We are dedicated to promoting equality and believe deeply in diversity of gender, race, sexual orientation, religion, ethnicity, national origin, and any and all other incredible characteristics that make us unique. **Responsibilities: **

  • Maintain a thorough understanding of the complexities and relationships within our schemas/data models

  • What data do we have, what don’t we have

  • What filter or table structure gives valid answers

  • etc

  • Use both prepared data sets and ad hoc queries/projects to gather and process data for analysis

  • Synthesize, prepare, and present findings to technical and non-technical stakeholders from across the business

  • Be statistically responsible with claims and findings, clearly noting assumptions and limitations of as a part of any analysis

  • Follow coding style guides and provide documentation for any new models or projects

  • Help field and prioritize requests from across the business as well as identify opportunities for proactive analysis **Example Analysis projects: **

  • Analyze sales and inventory volumes and recommend ideal inventory balancing across our distribution centers

  • Research and analyze data from our digital marketing campaigns and compare them to our customer data to determine the CAC by channel

  • Evaluate ways to reduce shipping costs to customers while minimizing or preventing substantial margin loss

  • Determine if the customer’s acquisition channel affects LTV

  • Help develop and deploy a media mix model (MMM)

  • Analyze sales activity of low-selling products to see if they are generally part of other important orders **Requirements: **

  • Fully remote or on-site in Durham, NC

  • At least 3+ years of experience conducting analysis and presenting findings

  • SQL proficiency

  • Experience using popular BI tools or similar (Looker, PowerBI, Tableau, Google Data Studio, etc)

  • Excellent communication skills. You will regularly translate complex analysis into succinct conclusions for technical and non-technical audiences

  • Mathematics/statistics background a plus but not required **To Apply: **Please submit your resume and a cover letter letting us know why you’re perfect for the job. Incomplete applications will not be considered. No phone calls, please! Work Life Headquartered in Durham, NC, we’re surrounded by great restaurants, cultural activities, and sporting events. Also known as one of the “Tastiest Towns of the South,” Durham is one of the best places to live and work. Benefits Big company benefits with a small company culture! We provide:

  • Comprehensive medical, dental, and vision coverage with low premiums and deductibles

  • 401(k) with company match

  • Company paid Life and ADD Insurance

  • Employee Assistance Program (EAP)

  • Education reimbursement after the relevant waiting period

  • Liberal Paid Time Off policies

  • 10 holidays plus your birthday

  • Additional benefits include technology stipends, company celebration events, and gym membership About Us CandleScience develops and sells candle and soap making supplies. Our customers vary in size from candle and soap entrepreneurs to seasonal hobbyists. We began in 2003 as a two-person startup, and have become the market leader in the industry. We work hard to develop natural and safe products that push the boundaries of candle and soap making. Our success results from our focus on web development, product development, and operations.