Are you someone who is seen as an agile expert? Do you love to coach and mentor others? Come join our ambitious change agents who have a passion for collaborating to help teams and the Pendo organization to improve and deliver features to our customers. Joining the Agile Practice team you will work directly with other Scrum Masters to identify continuous improvements to help not only scale Pendo but scale the Agile practices. The Scrum Master is responsible for coaching and guiding our existing development teams in the core practices of Agile methodology and Scrum. As a Scrum Master you will play a key role in the ongoing improvement of our Agile practices. **This role sits in our Raleigh, NC HQ office. Responsibilities (what you’ll do:):
Coach and serve 2-3 Scrum teams by ensuring Scrum practices and removing impediments.
Organize and facilitate daily stand-up, sprint planning, sprint review, sprint retrospectives, and backlog grooming sessions
Guide team in estimating practices and facilitate team estimates
Coach team(s) to become self-organized and able to hit commitments at a high level of quality.
Foster an environment of continuous improvement and team empowerment so that our teams reach their full potential for productivity, engagement, and morale.
Measure, evaluate, and communicate team metrics
Support Product Manager with respect to priorities and scope
Facilitate discussion and conflict resolution among team members.
Own and manage release processes for mobile product
Measure, evaluate, and communicate release metrics Qualifications (what you have):
Minimum of two (2) years of professional experience as a Scrum Master
Enthusiastic team player with outstanding communication and interpersonal skills conducive to team development
Self managed, organized, attention to details, problem solver
Understanding of the fundamentals of software development processes and procedures
Knowledge and experience of Agile approaches – Kanban, Scrum, XP, etc.
Knowledge and experience in facilitation, continuous improvement, empowerment, transparency and servant leadership - advantage
Certified Scrum Master (CSM) Certification or equivalent preferred
A Bachelor’s or equivalent work experience Pendo Description: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun. EEOC We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: email@example.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.