*Remote applicants will be considered* Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?” If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless. ** ** **What we do ** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live. JMP is statistical software for insight-driven improvement. It combines interactive visualization with powerful statistics and allows users to see data in transformative ways. JMP also has a strong commitment to partnering with organizations that put analytics at the heart of decision making and empowering people in all rolls with data skills, knowledge, and tools to solve problems faster and maintain an innovative edge. With a relentless drive for continuous improvement, JMP always seeks to elevate the user experience for the hundreds of thousands of scientists, engineers and data explorers worldwide that use it and the hundreds of thousands of those who are not yet JMP users. To that end, we are looking for a Product Manager focusing on JMP and JMP Live user experience to join our team. You’ll have the opportunity shape the future at JMP. You can expect the following in your first year:
First: Get onboarded and learn about the current product management and R&D plans for the next major versions of JMP and JMP Live. You’ll spend time with each R&D team, the product management team, peers and internal stakeholders understanding our biggest UX challenges, our product vision and the current product roadmaps in place.
Next: You’ll acquire a deep understanding of our customer’s needs and challenges in our core industries and collect data on top tasks when using our software. You’ll determine opportunities for improvement with an eye for both the new user experience as well as advanced users who need to work efficiently, automate their processes and think about the entire end-to-end analytic workflow in JMP. You’ll work with customers through the Early Adopter Program, by partnering with R&D and the product management team to design and run JMP lab activities and be firmly focused on identifying the biggest opportunities to improve the JMP and JMP Live UX.
Within the first Year: You’ll make your mark on the JMP Roadmap, the product direction and the UX strategy seen through your significant contributions to both the product management team and through your partnership with the R&D teams. You’ll identify strategic customers to collect data from and data synthesizing the needs of not-yet-JMP users and present your proposed strategy for JMP’s UX roadmap to key decision makers and executives within JMP. You’ll present your ideas for strategic changes in both internal and external forums and you’ll have established the style guides for JMP and JMP Live. What you’ll do
Collect UX requirements for JMP and JMP Pro using a variety of different input mechanisms and strategies.
Write detailed functional specifications.
Build a UX product roadmap, maintain a backlog of projects and help manage the prioritization of on-going efforts.
Conduct research, run customer feedback sessions, collect data from current users and not yet users and define and monitor metrics to measure the overall impact of new features or changes.
Build prototypes, design mock-ups and provide detailed feedback and recommendations for projects in process and new features in development. What we’re looking for
Minimum 4 years experience in product management, UX design or research.
Experience with one or more statistical computing languages such as JSL, SAS, R, Python or MATLAB desirable.
Bachelors or master’s degree in UX design, engineering, computer science or related field.
Experience with the unique UX considerations of desktop statistical software.
Expertise in systems like Jira, Confluence etc.
Proven track record of translating customer needs into actionable requirements.
Excellent writing and presentation skills.
An organized and process-driven mindset.
Ability to work both independently and with a team. Why SAS
We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.
Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.