Manager, Collaboration / Productivity Engineering role at NetApp in Research Triangle Park

About NetApp
We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

NetApp IT supports a user community of ~ 20,000 users globally. The Microsoft 365 ecosystem is used extensively throughout the organization and is critical to the NetApp communications and collaboration fabric.

This role will be responsible for ensuring that the Microsoft 365 ecosystem is performant, compliant, secure, and leveraged to its maximum potential / elegantly integrated with related systems to ensure a seamless and productive user experience. A vision for the art-of-the-possible is as important as a command of the technology. This will be a hands on role; the ideal candidate should have strong technical skills and the management experience to lead a team of 3-4 ICs, along with the ability to work collaboratively, excellent communication skills, and a proven track record of delivering high-quality, highly-usable collaboration and productivity solutions.

Job Requirements

This role will require advanced experience in the following:

• The Microsoft Office 365 multi-region Email backend
• Microsoft SharePoint and OneDrive backend, centralized client configuration / management
• Intune and Autopilot
• Microsoft Teams backend and advanced client configuration / management
• Windows and Azure Active Directory, DNS, DHCP
• Power Platforms backend configuration and management
• Experience in hybrid Active Directory environments
• General 365 tenant configuration, management, and backup / recovery patterns (including account specific point in time options)
• Related Azure systems management / administrative functions
• Microsoft 365 compliance features, capabilities, and their management
• PowerShell and ideally one or more languages that can be leveraged for infrastructure automation and IaC, such as Python, Bash, Go, Node
• M/O 365 security / hardening & related best practices
• Microsoft Identity and Access Management services
• Excellent communication skills, including the ability to communicate technical information to non-technical peers
• Excellent verbal and written communication skills
• Proactive delivery of communication and follow-up
• Excellent organizational skills and attention to detail
• Excellent ability to independently prioritize and accomplish work within time constraints
• Self-motivated and forward-thinking personality

Education

• 8+ years of Microsoft systems engineering experience
• 2+ years of people management experience
• 4+ years of experience managing scaled environments on the O/M 365 platform
• Experience with 8k+ user environments across multiple regions
• Bachelor’s Degree in CompSci or related area of study or equivalent professional experience

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.