Lead Salesforce Consultant role at Cloud Giants in Durham

Cloud Giants in Durham is hiring a Lead Salesforce Consultant

This job might already be filled.

Cloud Giants was founded in 2014 with a mission to help our customers scale their businesses, increase their revenue, and achieve best in class processes and technology. We provide consulting services focused on the needs of the modern organization and the people who are using technology to get their jobs done.
Our consulting services are centered around Salesforce, the world's number one Customer Relationship platform. We deliver our services to many of the Triangle’s fastest growing software companies. Our customers operate primarily in North Carolina, but we serve companies across the nation in many industries. We help our clients implement Salesforce from the ground up by building custom solutions and applications using Salesforce technologies. We help our customers identify strategies and plans for growing their business with the Salesforce platform.
Our team members enjoy close collaboration and developing strong relationships with each other and our customers. We love to solve complex problems! We are a purpose and values driven company. Our core values are: People First, The Right Solution, Keep it Simple, Continuous Curiosity, Be Thankful, and Have Fun! 
We’re proud to say we were voted one of the Triangle’s Best Places to Work in 2020 & 2021.

Role Overview

As a Lead Salesforce Consultant at Cloud Giants, individuals are expected to have deep knowledge of the Salesforce platform and be able to design and implement solutions from start to finish. You’ll be responsible for leading client engagements, gathering requirements, understanding pain points and creating and managing a plan to resolve challenges and help customers to reach their goals. Working with a team of dedicated Salesforce professionals and partnering closely with our clients, you’ll envision and build game-changing solutions using the latest and greatest features Salesforce has to offer.
This position is located in the Research Triangle Park in North Carolina. Remote candidates also may be considered.

Ideal Candidate

The ideal candidate comes to Cloud Giants with the following skills and qualifications:

  • A bachelor’s degree in a related area and 3-5 years of work experience
  • 2-3 years previous consulting experience
  • Experience with and knowledge of the Salesforce.com platform, process design and object modeling
  • Ability to build click automation within the Salesforce platform
  • Revenue Cloud (CPQ, Billing, etc.) experience preferred
  • Sales operations and project management experience preferred
  • Collaborates well with a team and able to work individually to find the right solution
  • Holds at least 2 Salesforce.com certifications, or able to gain within 30 days of hiring
  • Resourceful and independent thinker
  • Experience with the agile software methodology is a plus
  • Strong verbal and written communication skills
  • Highly organized and process-focused
  • Thrives in a fast-paced environment
  • Aligns with our Core Values

Job Responsibilities

  • Oversee multiple client engagements
  • Collaborate with and delegate to other technical and consulting resources across all projects
  • Partner with clients to propose Salesforce roadmaps
  • Gather requirements for, document, design and build solutions to meet client goals and objectives
  • Understand and explain the value proposition of potential features to help clients prioritize
  • Train business users and stakeholders on solutions you build
  • Perform customized Salesforce.com administration, data migration, and configuration
  • Act as a subject matter expert for Salesforce releases and related technologies
  • Manage projects against deadlines while helping to envision and ensuring successful outcomes
  • Provide design recommendations, guidance and solution quality oversight to other team members

Compensation and Benefits

  • Competitive salary
  • Comprehensive Health Benefits
  • 401k program with matching


At Cloud Giants, people come first. We value diversity and are committed to equity and inclusion in the workplace. We respect the unique set of talents each team member contributes to our success and we encourage applicants from all backgrounds to apply. We are an equal opportunity employer and qualified candidates will receive consideration for employment without regard for race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.