Lead Product Designer role at Givebacks in Raleigh

Givebacks in Raleigh is hiring a Lead Product Designer

Givebacks is on a mission to help people do good every day without doing extra.  We are making the giving process more inclusive by empowering people to leverage their everyday spending to generate partner-funded donations every time they shop. Givebacks members can choose from over 1M participating causes, from their local school or animal shelter to national charitable organizations.

Givebacks is looking for a talented Lead Product Designer to join our Product Development Team. Our ideal candidate enjoys solving challenging design problems that make every user interaction meaningful and delightful. They will collaborate with engineering throughout the development life-cycle to iterate on and deliver user experiences that meets the highest quality bar. This person will own the design process from early stage ideation through high-fidelity design handoff. They will develop and maintain detailed design documentation including specifications, assets, and style guides.

This position is fully remote. Limited travel can be expected in the future when we collaborate in person.

What You’ll Do:

  • Collaborate with product, engineering and marketing team to create user-centric designs that increase user conversion and actualization

  • Work with sales, marketing and product team to design solutions to optimize sign-ups and participation in program across various sales and marketing channels

  • Work to reduce all points of user friction or frustration with the product to achieve maximum conversion.

  • Develop world class UX & UI for new features and solutions to deepen / broaden users ability to “do good without doing extra.”

  • Deeply participate in research, user testing, analytics, testing, and market analysis to make informed decisions and create truly user-centric designs.

  • Create, update, and mange design components, assets, and style guides

What You Bring:

  • 5+ years of experience as a product, UX, or interaction designer with demonstrable proficiency owning the design process from early stage ideation through high-fidelity design handoff

  • Experience at startup or demonstrated entrepreneurial mindset

  • Experience with Sketch, Invision, Figma or similar programs

  • Fluency in UX, visual, and interactive design best practices along with a strong knowledge of usability principles and techniques

  • Experience designing for B2C mobile apps and responsive web

  • A refined design aesthetic with good judgment and an eye for detail

  • Ability to translate ambiguous requirements into simple, intuitive, and beautiful user experiences

  • Experience finding ways to understand user scenarios to build empathy

  • Tenacious focus on solving customer problems and delivering business results

  • A portfolio demonstrating your passion for simple, intuitive, and beautiful user-centered designs

  • Ability to clearly articulate designs into requirements if needed and communicate them to developers, management and peers.

  • Minimum - Bachelor's  Degree

Tasks & Responsibilities

  • Design for web (desktop and mobile) and app

  • Create user flows, wireframes, mock-ups and prototypes that provide intuitive user experiences based on business requirements and user feedback

  • Understand customers and their needs through market analysis, customer research, and feedback

  • Analyze user behavior, usage metrics and usability findings to identify and prioritize opportunities for improvement

  • Provide advice and guidance on implementing UX research methodologies and testing activities

  • Collaborate with developers, product managers, and business stakeholders to create innovative designs to solve complex problems.

  • Work closely with developers to make sure the design is coded to match design and standards

  • Contribute to improving design team tools and processes

  • Continually iterate and evolve the way we design for and learn from our customers

  • Translate business requirements into style guides, design patterns, and attractive intuitive user interfaces

Benefits

  • Unlimited Paid Time Off

  • Flextime Options

  • Remote Work Options

  • Paid Holidays

  • Employee Stock Options

  • Paid Parental and Family Medical Leave

  • Full Employee Medical, Dental and Vision Coverage

  • 401(k) Plan

Givebacks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.