Digital Production Manager role at Lucid Dream in Durham

Lucid Dream in Durham is hiring a Digital Production Manager

This job might already be filled.

We are Lucid Dream. We help commercial-stage life science companies transform the way they educate, train, and explain. We use technology from the video game industry to make static information come to life, and to help biotech companies explain their science in a more intuitive and memorable way.

Located in the heart of downtown Durham, NC, our office at American Tobacco Campus is a short walk from world-class dining and entertainment venues, the Durham Bulls Athletic Park, and the Durham Performing Arts Center (DPAC).

We are seeking a passionate and talented Digital Production Manager to ensure our teams deliver complex projects on time, on budget, and at consistent levels of quality. The Digital Production Manager will be responsible for ensuring a high throughput of creative deliverables. The role requires someone who is methodical, detail-oriented, and capable of​​ building, monitoring, realigning, and enforcing project timelines and capacity plans.

_Please note this is a hybrid position requiring in-office work in Durham Tues-Thur, with work-from-home on Mondays and Fridays. _

Primary Responsibilities

  1. Own Project Planning & Capacity Management: Develop comprehensive project plans, including timelines, resources, and budgets, balancing resource needs against other organizational commitments in a multi-project environment. Work with cross-functional teams including creative directors, developers, and artists to help execute projects effectively. Continuously monitor project progress and ensure each team member has the resources they need.

  2. Own Budget, Profitability, and Pricing: Track project expenses, as well as internal and external costs to ensure projects remain within the allocated budget and profitability goals. Coordinate with subcontractors and other outside project resources. Proactively surface scope expansions and budget issues to Client Services and work with the team to find cost-effective solutions. Support price estimate efforts for new projects using historical project data.

  3. Milestone Achievement, Risk Assessment, & Quality Control: Monitor project progress and adjust plans as needed to meet deadlines. Coordinate with team members to ensure milestones are completed on schedule and escalate any issues that may cause delays. Identify potential risks, develop contingency plans, and proactively address any issues that may arise during the project lifecycle. Set up systems to create regular quality-control checks before project milestones are delivered to the client.


  • 5+ years of relevant work experience in project management in a B2B professional services setting
  • Proven track record of managing and delivering complex digital projects, including websites, videos, mobile apps and/or games
  • Proficiency in project management tools and methodologies, as well as familiarity with digital production processes and platforms
  • Demonstrated experience in working with cross-functional teams and collaborating with creatives, developers, and artists
  • Strong organizational skills, with the ability to manage multiple projects with competing deadlines in a fast-paced environment
  • Excellent interpersonal, written, and oral communication skills, with a focus on fostering positive relationships with internal stakeholders


  • Robust company culture committed to our core mission and values
  • Amazing group of talented colleagues, and a management team dedicated to transparent leadership and helping everyone grow and thrive
  • Competitive salary (commensurate with experience)
  • Employer-sponsored healthcare, vision, & dental
  • Retirement Plan with company match
  • Responsible Paid Time-Off Policy
  • Hybrid Work policy
  • Parental Leave Policy (commensurate with tenure)
  • Downtown Durham office with parking
  • Monthly team-building events

Lucid Dream is an Equal Opportunity Employer that gives all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We are committed to creating an inclusive environment for all employees based on mutual respect. The more diverse and inclusive we are, the more magic we can make! All employment is decided on the basis of qualifications, merit, and business need.