Associate UX Designer role at Fidelity in Durham

Fidelity in Durham is hiring a Associate UX Designer

This job might already be filled.

Fidelity is seeking a User Experience Designer to join an enthusiastic and forward-thinking team developing the next generation of portfolio construction tools for financial advisors. The ideal candidate is an effective communicator that loves what they do and brings a creative, dynamic, collaborative spirit to the team! With a strong attention to detail and a passion for advocating for the needs of the customer, they are highly adaptive, willing to tackle outstanding challenges, and wear multiple hats.

The Role

You will be a core member of the team, playing a key role in the development of new products through wireframing, prototyping, and customer advocacy. As part of a tight-knit team of innovative practitioners, you are obsessed with understanding the needs of our customers and have the skills to optimally collaborate with key partners to test new ideas and challenge old ones.

The Expertise and Skills You Bring

  • 2-5 years of UX or related experience is preferred
  • A degree in a related field such as interactive design, graphic design, or human factors is preferred
  • Experience working on agile teams delivering value in digital products preferred
  • Experience using research to support evidence-focused design decisions preferred
  • A digital portfolio we can review online is required
  • Proficient in Figma and an eagerness to learn new tools
  • An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
  • Ability to be proactive and self-sufficient
  • Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developers, partners or executives
  • A foundation of development knowledge
  • Meticulous attention to detail and a keen eye for typography and visual hierarchy
  • Experience using design systems, understanding reuse and scale, and knowing when to make them better
  • Working with the product team and other designers to identify the customer problems to tackle
  • Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
  • An unwavering curiosity to ask why
  • Design brings you happiness

The Team

This role supports Fidelity Institutional’s Wealthtech Solutions, a casual, fun, and unified team that delivers simple and accessible digital experiences to its customers —we do phenomenal work, and we enjoy doing it!


Company Overview

Fidelity Investments is a privately held company with a mission _to strengthen the financial well-being of our clients._We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.